Business

GP helpline

Our GP consultation service gives your employees and their families access to a 24/7 GP helpline, online video appointments and much more. Employees can easily access GP support without having to take time off work.

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Access to a GP any time of the day or night, from anywhere in the world.

Your employees and their families can speak to a doctor swiftly and easily.

Employees don't need to take time off work to speak to a GP.

With easy access and availability, we can help your employees recover.

Low-cost & simple to set up.

Easy to integrate and you can promote better health and wellbeing across your business.

Keep your employees healthy & happy.

A GP helpline shows commitment to employee health, boosting job satisfaction and engagement.

What's included?

Unlimited access to expert care, on your employees' terms

24/7 telephone helpline: Speak to a practicing NHS GP anytime, day or night.
Video consultations: Face-to-face appointments from the comfort of your employees' home or work, 7 days a week (8am-10pm).
Prescriptions delivered: Private prescriptions delivered directly to the pharmacy or the employee, electronically.

How It works

Quick and convenient access to a GP is just a call or click away

Contact the 24/7 helpline: Your employees can call our 24/7 helpline to schedule an appointment.
Choose the format: Telephone or video consultation, whichever your employees prefer.
Relax and connect: We'll call your employees back, or send a video link at the appointment time. No time limits, employees can speak to a clinician as long as they need.

Important Information

Things you need to know

We can set the service up in as little as 2 weeks;
This service will be contracted for 12 months;
Management information to deliver impact.

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Reduce the challenge

Long commutes make it challenging for employees to schedule GP appointments around work commitments. Extended working hours and NHS GP appointment delays intensify the issue, resulting in employees taking extra time off, or neglecting their health. Managing unplanned absences is crucial, and our GP Helpline can assist in controlling these rising costs.

£6.1 billion

UK businesses incurred nearly £6.1 billion in sickness absence costs in 2020-21*.

2.6%

The percentage of working hours lost because of sickness or injury in 2022**.

Need to know

The service is not a replacement for an employee’s own NHS GP. They may still need to see their own GP or contact the emergency services if the doctor feels it is necessary. Employees should not use the service for emergencies or urgent conditions as this may delay necessary treatment.

*Deloitte - Mental health and employers. The case for investment -pandemic and beyond (March 2022)

** Office for National Statistics